# Cannot add user

**URL:** <https://community.forestadmin.com/t/cannot-add-user/1199>\
**Category:** Help me!\
**Created:** [October 22, 2020, 9:25am UTC](https://community.forestadmin.com/t/cannot-add-user/1199 "2020-10-22T09:25:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Benjamin](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/benjamin/32/2127_2.png) [@Benjamin](https://community.forestadmin.com/u/Benjamin)\
**Post date:** [October 22, 2020, 9:25am UTC](https://community.forestadmin.com/t/cannot-add-user/1199/1 "2020-10-22T09:25:22Z")

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Hi,  
I am in the process of adding a collaborator to our Team forest. But here’s what he gets when he tries to register.

 ![Capture2](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/1X/bb3690a69d855ac5d08485989203ae9d0c3f181c.png) ![Capture](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/1X/1d86ae31478643e6543c099afbba664de0e0275e.png)

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**Author:** ![louis](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/louis/32/4_2.png) [@louis](https://community.forestadmin.com/u/louis)\
**Post date:** [October 22, 2020, 9:32am UTC](https://community.forestadmin.com/t/cannot-add-user/1199/2 "2020-10-22T09:32:56Z")

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Hi @Benjamin 👋

Can your collaborator try to click on "Already have an account? `Sign in`" at the top right of the screen?

Let us know if that helps