# Connection Error with Safari / Chrome in private mode

**URL:** <https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950>\
**Category:** Help me!\
**Created:** [February 26, 2021, 4:40pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950 "2021-02-26T16:40:35Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![gaelperon](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@gaelperon](https://community.forestadmin.com/u/gaelperon)\
**Post date:** [February 26, 2021, 4:40pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/1 "2021-02-26T16:40:35Z")

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Hello Forest,

We’ve upgraded Forest Admin to the last version.  
Thanks for the new features (especially lumber update) 🙂

Btw, the back office seems to be unavailable when I use Safari or Chrome in private navigation.  
Access through Chrome / Firefox is OK.

![image (8)](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/2X/b/be553b9c40eb583ca886ee8d79bfbfd12405e3da.png)

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**Author:** ![arnaud](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/arnaud/32/32_2.png) [@arnaud](https://community.forestadmin.com/u/arnaud)\
**Post date:** [February 26, 2021, 5:09pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/2 "2021-02-26T17:09:16Z")

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Hi @gaelperon,

As suggested by the popup message, did you check if your browser accepts third-party cookies in incognito mode?

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<div class="post-metadata">

**Author:** ![gaelperon](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@gaelperon](https://community.forestadmin.com/u/gaelperon)\
**Post date:** [February 26, 2021, 5:40pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/3 "2021-02-26T17:40:00Z")

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Well, for Safari the pop-up appears in classic mode also (not private)

For chrome, allowing cookies solves the issue as expected

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**Author:** ![Sliman\_Medini](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/sliman_medini/32/19_2.png) [@Sliman\_Medini](https://community.forestadmin.com/u/Sliman_Medini)\
**Post date:** [March 1, 2021, 9:33am UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/4 "2021-03-01T09:33:41Z")

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Hi @gaelperon,

Happy to see chrome to up again for you.  
About Safari, we do not reproduce any connection problem.

If the problem persists for you, please add additional info like:  
-Does the problem appear for everyone in your company, just for you…  
-Does the problem always appear, or it was working before some event…  
-Does the problem appear on any machine, or it is working on certain machines…

Any relevant detail would be interesting.  
Regards

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<div class="post-metadata">

**Author:** ![gaelperon](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@gaelperon](https://community.forestadmin.com/u/gaelperon)\
**Post date:** [March 1, 2021, 5:19pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/5 "2021-03-01T17:19:34Z")

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Hello @Sliman_Medini

The problems happen for everyone in my company, on every machine (only on Safari)  
It appeared since upgrade to the new version

But it’s not a problem for us as we can use chrome.

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**Author:** ![GuillaumeGautreau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/guillaumegautreau/32/557_2.png) [@GuillaumeGautreau](https://community.forestadmin.com/u/GuillaumeGautreau)\
**Post date:** [March 4, 2021, 4:09pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/6 "2021-03-04T16:09:09Z")

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Hello @gaelperon ,

We just released 3 versions of agents that will fix the issue you had with both Safari and Chrome in incognito mode:

- `forest-express-sequelize@7.0.1`
- `forest-express-mongoose@7.0.2`
- `forest_liana@6.0.3`

Could you please test if the appropriate version for your project is fixing your issue?

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<div class="post-metadata">

**Author:** ![gaelperon](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@gaelperon](https://community.forestadmin.com/u/gaelperon)\
**Post date:** [March 4, 2021, 5:34pm UTC](https://community.forestadmin.com/t/connection-error-with-safari-chrome-in-private-mode/1950/7 "2021-03-04T17:34:54Z")

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Hello @GuillaumeGautreau

The fix is ok for me on both environnements (dev and production)

Thanks