# 🛑 Forest Admin Downtime 🛑

**URL:** <https://community.forestadmin.com/t/forest-admin-downtime/3293>\
**Category:** Help me!\
**Created:** [September 17, 2021, 6:29am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293 "2021-09-17T06:29:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tom.melio](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@tom.melio](https://community.forestadmin.com/u/tom.melio)\
**Post date:** [September 17, 2021, 6:29am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/1 "2021-09-17T06:29:10Z")

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This is a template you can use to report issues. You can also drag images, videos and include `Preformatted text`

## Actual behavior

ForestAdmin is down

## Context

No access to ForestAdmin

- Package Version:
- Express Version:
- Sequelize Version:
- Database Dialect:
- Database Version:
- Project Name:

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<div class="post-metadata">

**Author:** ![louis](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/louis/32/4_2.png) [@louis](https://community.forestadmin.com/u/louis)\
**Post date:** [September 17, 2021, 6:42am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/2 "2021-09-17T06:42:01Z")

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Hi @tom.melio,

Thank you for the alert. Our hosting provider (Heroku) is experimenting issues right now - [Heroku Status](https://status.heroku.com/incidents/2359) - which affects the accessibility of our platform. We apologize for any inconvenience and will post another update as soon as we learn more.

You can follow the progress of this incident in our status page - [https://status.forestadmin.com/](https://status.forestadmin.com/)

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<div class="post-metadata">

**Author:** ![Ruben\_Lang\_Herrera](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/ruben_lang_herrera/32/1451_2.png) [@Ruben\_Lang\_Herrera](https://community.forestadmin.com/u/Ruben_Lang_Herrera)\
**Post date:** [September 17, 2021, 7:07am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/3 "2021-09-17T07:07:14Z")

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Hi,  
We have the same Problem.  
All the internal request from forest admin get 500 errros.

 ![Captura de pantalla 2021-09-17 a las 9.06.29](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/2X/d/dbf0c477135e3acfe1ef8582263bcfa965cb455e.png)

How long will take to solve this guys?

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<div class="post-metadata">

**Author:** ![louis](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/louis/32/4_2.png) [@louis](https://community.forestadmin.com/u/louis)\
**Post date:** [September 17, 2021, 7:22am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/4 "2021-09-17T07:22:56Z")

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Hi @Ruben_Lang_Herrera, this is unfortunately out of our control as this incident is related to our hosting provider. We’re actively looking at this thread - [Heroku Status](https://status.heroku.com/incidents/2359) - to get more info on this issue.

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<div class="post-metadata">

**Author:** ![tom.melio](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@tom.melio](https://community.forestadmin.com/u/tom.melio)\
**Post date:** [September 17, 2021, 7:49am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/5 "2021-09-17T07:49:51Z")

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Hi,

We can see ForestAdmin back online on our end.

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<div class="post-metadata">

**Author:** ![louis](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/louis/32/4_2.png) [@louis](https://community.forestadmin.com/u/louis)\
**Post date:** [September 17, 2021, 7:50am UTC](https://community.forestadmin.com/t/forest-admin-downtime/3293/6 "2021-09-17T07:50:14Z")

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Hi @tom.melio, indeed, the issue had been resolved by Heroku and our service is back to normal. Thank you for your patience!