Hide field from filters and keep in Scope

Help me!
1

Hello!

Is there a way to hide a field from Filters while still being able to use the Scope feature with it ?

Thank you :slight_smile:

2

Hey @Simon_BRAMI1,

Thanks for your message :raised_hands:

I’m afraid what you’re trying to do is not possible.
May I ask you why you would want to do that? What is your exact usecase?

Thanks.

3

Hey,
We have different customer using forest with their own user-tag, so the data is filtered thanks to an identifier in Scope section.

For security purpose we don’t want to expose this identifier in the filter tab or anywhere else, they shouldn’t be aware of this identifier.

We are using FA for Partners :slight_smile:

Thank you!

4

@Simon_BRAMI1,

Got you!
Muhm… This is not possible today indeed.

I am adding a Product Request in our roadmap though - you should be able to filter in your settings by any field that is filtrable in your agent but no need to have the UI “filtrable” option (useful to restrict the table view filters for the end-user).
We’ll let you know when it’ll be done.

Thanks!