# Unable to access forest admin **URL:** \ **Category:** Help me!\ **Created:** [October 29, 2023, 3:27pm UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791 "2023-10-29T15:27:05Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Vishnu\_Gupta](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/vishnu_gupta/32/4560_2.png) [@Vishnu\_Gupta](https://community.forestadmin.com/u/Vishnu_Gupta)\ **Post date:** [October 29, 2023, 3:27pm UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791/1 "2023-10-29T15:27:05Z")
## Feature(s) impacted Unable to access forest admin panel after updating the package to 9.3.8 ## Observed behavior Got a vulnerability on 8.7.9 package so dumped the version to 9.3.8 from 8.7.9. Unable to acsess the forest admin panel ## Expected behavior As it was working for agent 8.7.9 it should work on agent 9.3.8 as well ## Failure Logs ## Context - Environment name: Development - Agent (forest package) name & version: 9.3.8 - Database type: Mongoose - Recent changes made on your end if any: Dumped the package version from 8.7.9 to 9.3.8, now I am unable to access the forest admin panel please help me what I am missing? ---
**Author:** ![anon7311026](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@anon7311026](https://community.forestadmin.com/u/anon7311026)\ **Post date:** [October 30, 2023, 1:09pm UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791/2 "2023-10-30T13:09:25Z")
Hello @Vishnu_Gupta, thanks for reaching out to us Please find below the documentation detailing the required steps for you to safely migrate to v9 in a mongoose project: > **[Upgrade to v9](https://docs.forestadmin.com/documentation/extra-help/maintain/upgrade-notes-sql-mongodb/upgrade-to-v9)** > > The purpose of this note is to help developers to upgrade their agent from v8 to v9. Please read carefully and integrate the following breaking changes to ensure a smooth upgrade.​ In particular, you will need to make sure that you have upgraded your roles to the new roles system by going through the migration wizard: > **[Migrate to the new role system](https://docs.forestadmin.com/documentation/extra-help/maintain/migrate-to-the-new-role-system)** Please ensure that this is performed on your side before attempting the migration once more. If you need any assistance, you may reach out to us. 🙏 Regards, Nicolas ---
**Author:** ![mithun.ganatra](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@mithun.ganatra](https://community.forestadmin.com/u/mithun.ganatra)\ **Post date:** [November 24, 2023, 8:00am UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791/3 "2023-11-24T08:00:36Z")
@anon7311026 I am getting authentication error post migration / upgrade to V9. I have migrated roles and followed all the instructions mentioned in above documents. I am on forest-express-mongoose^9.0.0 ---
**Author:** ![supriya.bhartiya](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@supriya.bhartiya](https://community.forestadmin.com/u/supriya.bhartiya)\ **Post date:** [November 24, 2023, 10:23am UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791/4 "2023-11-24T10:23:11Z")
Hello Nicolas, After following all the steps for migrate to the role system and v9 upgrade now we are facing issue with authentication. ![Screenshot 2023-11-24 at 3.48.55 PM](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/2X/c/c3dec1980c25de400ecfcf1617c8457bcff43029.png) I also tried resolving with this solution in: [Authentication Error - #12 by Anupam\_Rana](https://community.forestadmin.com/t/authentication-error/3172/12) but nothing fruitful came up and still facing the same issue. can you please help? ---
**Author:** ![anon7311026](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@anon7311026](https://community.forestadmin.com/u/anon7311026)\ **Post date:** [November 24, 2023, 10:51am UTC](https://community.forestadmin.com/t/unable-to-access-forest-admin/6791/5 "2023-11-24T10:51:36Z")
Hello, and welcome to our community. Could you please open up a new topic with more details about your project and errors faced (agent errors, frontend errors etc …), by following the template below: ## Feature(s) impacted ## Observed behavior ## Expected behavior ## Failure Logs ## Context - Project name: … - Team name: … - Environment name: … - Agent (forest package) name & version: … (before and after migration) - Database type: … - Recent changes made on your end if any: … You may be facing a different issue. Thanks 🙏