# 'update' access forbidden on User **URL:** \ **Category:** Help me!\ **Created:** [February 25, 2021, 1:27pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942 "2021-02-25T13:27:41Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kmcb](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/kmcb/32/3215_2.png) [@kmcb](https://community.forestadmin.com/u/kmcb)\ **Post date:** [February 25, 2021, 1:27pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/1 "2021-02-25T13:27:41Z")
## Expected behavior Being able to edit a user ## Actual behavior When validating the changes, we have a message “update failed: Forbidden”. ## Failure Logs Server-side we have this log : ‘update’ access forbidden on User ## Context This started to happen yesterday. Before that we could edit users without trouble. It started with one user’s account (i’m talking about Forestadmin user here) that got this message, it was still working with mine, but when i gave him my account it started to have this problem too. And now i have this too when using my account. We don’t have the problem in “development” environment - Package Version: same result with forest-express-sequelize v3 and v4 - Project Name: ma-domiciliation ---
**Author:** ![remi](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/remi/32/334_2.png) [@remi](https://community.forestadmin.com/u/remi)\ **Post date:** [February 25, 2021, 1:57pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/2 "2021-02-25T13:57:43Z")
Hello @kmcb ! You’re using a very old version of `forest-express-sequelize`, I think you should migrate to a more recent one. We have a documentation available [here](https://docs.forestadmin.com/documentation/how-tos/maintain/upgrade-notes-sql-mongodb) to help you out during this process! ---
**Author:** ![remi](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/remi/32/334_2.png) [@remi](https://community.forestadmin.com/u/remi)\ **Post date:** [February 25, 2021, 2:12pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/3 "2021-02-25T14:12:26Z")
In the case it could help, please try to delete your cache and cookies on your web browser, and log back in! We’ve made some changes lately, and there’s a chance that doing this could fix your issue 🙂 ---
**Author:** ![kmcb](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/kmcb/32/3215_2.png) [@kmcb](https://community.forestadmin.com/u/kmcb)\ **Post date:** [February 25, 2021, 3:13pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/4 "2021-02-25T15:13:40Z")
Hi Remi, Thanks for the quick answer. We already tried in private navigation, which should have the same effect as clearing cache and cookies. Unfortunately we can’t migrate to \> v4 right now, we would be impacted by the breaking changes and it’s was not planned for us to spend time on this project in the next weeks. Fyi i already had a call with your support team yesterday, they said they’ll look into this issue but told me to create this topic anyway. ---
**Author:** ![anon75230573](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@anon75230573](https://community.forestadmin.com/u/anon75230573)\ **Post date:** [February 25, 2021, 4:57pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/5 "2021-02-25T16:57:19Z")
Hey @kmcb , To check if the latest changes solved your issue, logging in incognito might not really help as you need to actually clear **all site data** (while not being in incognito mode). Could you please try doing so (I attached a screenshot for chrome for guidance) and see if the issue persists 🙏? Thanks a lot ![Screenshot 2021-02-25 at 17.38.12](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/2X/3/3d9249cf17c95177d388a7d2aa1bab103e8005a3.png) ---
**Author:** ![kmcb](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/kmcb/32/3215_2.png) [@kmcb](https://community.forestadmin.com/u/kmcb)\ **Post date:** [March 1, 2021, 12:21pm UTC](https://community.forestadmin.com/t/update-access-forbidden-on-user/1942/6 "2021-03-01T12:21:27Z")
Everything seem to work fine again, thank you very much !