# \[URGENT\] Forest running slow and always show the message "Cannot reach your data"

**URL:** <https://community.forestadmin.com/t/urgent-forest-running-slow-and-always-show-the-message-cannot-reach-your-data/2264>\
**Category:** Help me!\
**Created:** [April 7, 2021, 12:02pm UTC](https://community.forestadmin.com/t/urgent-forest-running-slow-and-always-show-the-message-cannot-reach-your-data/2264 "2021-04-07T12:02:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Indra\_Mardhani](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/indra_mardhani/32/1961_2.png) [@Indra\_Mardhani](https://community.forestadmin.com/u/Indra_Mardhani)\
**Post date:** [April 7, 2021, 12:02pm UTC](https://community.forestadmin.com/t/urgent-forest-running-slow-and-always-show-the-message-cannot-reach-your-data/2264/1 "2021-04-07T12:02:12Z")

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Dear Forest team

Please help to check forest system due to forest running so slow and when I waiting the loading data the error message come up like “Cannot reach your data”. Please help to check and fix it as soon as posible.

Thank you

 ![Screen Shot 2021-04-07 at 18.53.59](https://europe1.discourse-cdn.com/flex013/uploads/forest/original/2X/3/3682a61fa51d191c269ab9b6a9290071388b860e.jpeg)

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**Author:** ![arnaud](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/arnaud/32/32_2.png) [@arnaud](https://community.forestadmin.com/u/arnaud)\
**Post date:** [April 7, 2021, 12:06pm UTC](https://community.forestadmin.com/t/urgent-forest-running-slow-and-always-show-the-message-cannot-reach-your-data/2264/2 "2021-04-07T12:06:49Z")

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Hi @Indra_Mardhani

Welcome to the community.  
Everything is running fine on the platform right now.

As mentioned in the error message, those availability/latencies issues are probably due to the admin API backend that you are owner of. Can you check your backend logs and availability (or ask the technical owner of the project to do so)?

Thanks.

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**Author:** ![arnaud](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/arnaud/32/32_2.png) [@arnaud](https://community.forestadmin.com/u/arnaud)\
**Post date:** [April 7, 2021, 3:05pm UTC](https://community.forestadmin.com/t/urgent-forest-running-slow-and-always-show-the-message-cannot-reach-your-data/2264/3 "2021-04-07T15:05:32Z")

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Let me close this issue, as we got no news on this “urgent” topic.