# Your admin backend is unreachable. Please check that it is running and respond to http://forest.\*\*\*.com **URL:** \ **Category:** Help me!\ **Created:** [June 30, 2020, 6:42am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555 "2020-06-30T06:42:45Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![nishant\_khandelwal](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/nishant_khandelwal/32/336_2.png) [@nishant\_khandelwal](https://community.forestadmin.com/u/nishant_khandelwal)\ **Post date:** [June 30, 2020, 6:42am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555/1 "2020-06-30T06:42:45Z")
## Expected behavior Should be able to login in forest admin ## Actual behavior From the last couple of days some members of our team not able to login to the forest. It sometimes happened to me. It’s showing login pop-up and giving me an error saying **Your admin backend is unreachable. Please check that it is running and respond to [http://forest](http://forest).**_.com._\* If I refresh(ctrl + f5) it was working but now it’s not. I have checked my domain is working properly([http://forest.$$$.com](http://forest.%24%24%24.com)). I have allowed all origin(\*) in cors setting What is the current behavior? ## Failure Logs Please include any relevant log snippets, if necessary. In browser console: Access to XMLHttpRequest at '[http://forest](http://forest).**.com/forest/sessions’ from origin ‘[http://app.forestadmin.com](http://app.forestadmin.com)’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. POST [http://forest](http://forest).**.com/forest/sessions net::ERR\_FAILED ## Context Please provide any relevant information about your setup. - Package Version: 2.16.9(forest-express-sequelize) - Express Version:4.16.2 - Sequelize Version:4.37.10 - Database Dialect: postgres - Database Version:9.5 - Project Name:impact-app ---
**Author:** ![arnaud](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/arnaud/32/32_2.png) [@arnaud](https://community.forestadmin.com/u/arnaud)\ **Post date:** [June 30, 2020, 7:21am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555/2 "2020-06-30T07:21:12Z")
Hi @nishant_khandelwal, Welcome to the Forest Admin community! I am afraid I can’t find an “impact-node” project (with agent version 2.16.9) having several users using it. Are you sure this is the right project name? Do you share a single account to all your operational team? It looks to be a configuration issue of your Admin backend configuration indeed. If it was working before, did you recently change something that could explain the situation? Thanks for your help! ---
**Author:** ![nishant\_khandelwal](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/nishant_khandelwal/32/336_2.png) [@nishant\_khandelwal](https://community.forestadmin.com/u/nishant_khandelwal)\ **Post date:** [June 30, 2020, 8:46am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555/3 "2020-06-30T08:46:50Z")
@arnaud sorry I put different project name. I have corrected the name. Project name : impact-app Also, I didn’t change anything except minor UI-configurations in the last couple of months. Earlier it was happening with my one teammate but now it’s happening with me as well ---
**Author:** ![arnaud](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/arnaud/32/32_2.png) [@arnaud](https://community.forestadmin.com/u/arnaud)\ **Post date:** [June 30, 2020, 8:58am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555/4 "2020-06-30T08:58:50Z")
Thanks @nishant_khandelwal, I tried a `POST` request to the endpoint `http://forest.xxxxxx.xxx/forest/sessions` and it returned a 504 (Gateway Time-out). It is obviously a problem, can you dig into this error in your admin API servers configuration and try to solve it? ---
**Author:** ![nishant\_khandelwal](https://dub1.discourse-cdn.com/flex013/user_avatar/community.forestadmin.com/nishant_khandelwal/32/336_2.png) [@nishant\_khandelwal](https://community.forestadmin.com/u/nishant_khandelwal)\ **Post date:** [June 30, 2020, 11:11am UTC](https://community.forestadmin.com/t/your-admin-backend-is-unreachable-please-check-that-it-is-running-and-respond-to-http-forest-com/555/5 "2020-06-30T11:11:35Z")
Thanks @arnaud for quick help. It was not the forest specific problem. We recently reduced the timeout in load balancer that’s why I faced this issue.