Getting "Gateway timeout" error while logging into forest admin

[Ajith]

Hi team,
We are getting the following error in BE logs while logging into the forest admin portal in Production environments
“Gateway response type: DEFAULT_5XX with status code: 504”
PFB the screenshots

Note that it is failing only in Production environment under the project.

Due to which, the authentication and subsequent apis are failing

• Project name: Yubi Invest - B2B2C (Unlisted)
• Team name: Ops - Super Admin
• Environment name: Prodcution
• Database type: Postgress

And, if you are self-hosting your agent:

• Agent technology: Ruby on Rails
• Agent (forest package) name & version (from your .lock file): forest_liana (7.7.0)

[dogan.ay]

Hello @Ajith,

Could you please share the request and response (if any) of the failing /authentication call we can see in your screenshot.

Do you have any logs on your production environment agent when trying to connect ?