Our server encountered an error on Staging and Dev

Help me!
1

Expected behavior

I expected to be able to reach the dashboard on staging and dev environements

Actual behavior

Whenever trying to reach one of these environments, I see this screen:

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image2878×1554 480 KB

There is no error on the network loog.

Failure Logs

I did not notice any log so far :confused:

Context

Please provide any relevant information about your setup.

  • Package Version: ?
  • Express Version: ~4.16.3
  • Sequelize Version: 4.8.0
  • Database Dialect: PSQL
  • Database Version: 11.12
  • Project Name: Linkee
2

Hello @Maxime_Sraiki,

Thanks for your feedback, and welcome in the community!

Can you please add the version of forest-admin-sequelize that you’re using in your project? You can get this value by launching npm list forest-express-sequelize

Regarding your error, can you check if there are any error in the browser console? Do you have any network request with an error status in this list?

Thanks

3

Hello Guillaume, thanks for your answer:

We are using the @latest verssion of forest-express-sequelize (which is 2.17.2 according to my yarn.lock ?) (I did not find forest-admin-sequelize though):

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image1498×1518 248 KB

There actually is an error in the browser console, I’m sorry I did not notice it earlier :cry:

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image2470×670 194 KB

Also a matching network error:

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image2874×672 169 KB

4

Hello @Maxime_Sraiki,

I am taking over from Guillaume :raised_hands:

You’re right, forest-admin-sequelize doesn’t exist, but forest-express-sequelize does.
Version 2.17.2 is by far not the latest version though (it is v7).
Could you please run npm list forest-express-sequelize in your server console to be sure what version you’re on?

Your project name is “linkee-backoffice”, is it correct?

If I understand well, your dashboards are working on the production environment but not on the staging/development environments. Am I right? Did you try to copy the layout from the production to the staging/development environment?

Thanks for your answers!

5

@Maxime_Sraiki,

I just tried a little manipulation on my side.
Could you please retry to access your development/staging environments dashboards and let me know if it is still broken?

Thanks!

6

Here is the result of npm (and yarn) list forest-express-sequelize

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image1886×480 79.2 KB

Also Yes I can now access my staging environment ! What was the issue ? Is there something I could have done on my end ?

Thank you anyway for your help (fast as always :slight_smile: )

1 Like
7

Hi @Maxime_Sraiki,

Great to hear that your staging and dev environments are working now! :raised_hands:

The issue seemed to come from some invalid cached values, but I guess you could not do anything on your own.
What you could do though, is to upgrade your forest-express-sequelize package to the latest version. Because of course, newer versions include a bunch of new features and correct some bugs.

If you want to do so, please follow carefully the upgrade note for every version:

And if you have any issue or question doing this, we’ll be happy to help you out (just open a new thread! :wink:)