Smart collection record to collection record via smart action

Hi @jonl :wave:t3:

I believe the flows we are describing are not similar. The solution I suggested above helps you create simultaneously a record in your customers collection (in the database) and then calls the Hubspot API to create a company there (or update if you have also added the hubspot_crm_id key in your create form and database).

The Smart Field type I described here with the getters are only to be used in the list and details view, once the record has been created in the customers collection and you have a ready hubspot_crm_id key in your database which you can use to fire a GET a company by ID call to the 3rd party API to pull its properties. So to answer this question :point_down:t3:

It’s simply not possible for now. What you would ideally need is a multi-step create form -

  • Step 1 - Input form where you can search your CRM company by name (possible in the new Hubspot API - docs) & select it
  • Step 2 - Create customer input form where the fields are prefilled with the results from Step 1

I’ll log this in our Productboard.

Now to finish, for your desired flow as presented here :point_down:t3:

The best I can offer is going back to this post in the thread and implementing a Create form using a Smart Action on your Hubspot collection -

Later, you can enhance the ‘linking’ of both collections for navigation UX, the Customers native one and the Hubspot Companies Smart implementation. A Smart Relationship could come in handy here.

Hope this is much clearer now and apologies for misconstruing your use case :slight_smile:

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