500 error on login

We can no longer log into our forest domain. Instead, we are presented with a loading screen and see 500 errors in the console logs.

Expected behavior

Login and get redirected to our production dashboard.

Actual behavior

Login page spins and we get 500 errors in the console

Failure Logs


Please provide any relevant information about your setup.

  • Package Version: forest-express-mongoose: 2.15.0
  • Express Version: 4.16.3
  • Sequelize Version:
  • Database Dialect: Mongo
  • Database Version: 3.6
  • Project Name: Rally

Hi @Matt_Drover, and welcome here :wave:,

I just looked on our changelogs but it seems nothing recently changed around the login/timezone recently.

I’m also not able to retrieve any logs related to a login issue recently, so I guess this error comes from your admin backend. Do you have any stack trace to share here in order for me to see/reproduce your issue ?

It might not be related, but it seems like you are using a pretty old version of forest-express-mongoose, since our current latest release is the 6.3.1. I would highly suggest to update your forest-express-mongoose dependency :smiley:

We spotted an issue that could be related to your issue. The error message wasn’t that clear so my first answer wasn’t exactly right.

The fix is currently under review and should hopefully fix your issue. I’ll let you know when it’s live.

EDIT: The issue should be fixed by now. Let me know if everything works on your side :pray:

Things look good on our end! Thanks so much for resolving this!