Appkeys search not working

Feature(s) impacted

Appkeys search

Observed behavior

I search for an existing client with email address, I get no results

Expected behavior

I can search a client with email adress in the Appkeys section. They appear in results if address matches

Context

  • Client smappen

Hello @Julie_Denecheau and welcome to the community !

By taking a quick look at the model of your Appkey table, it does not seem to contain an email field, if the client email address you are trying to match is from a relationship of your Appkey model, please use the extended search as proposed by the search result.

Best regards,

Hi @dogan.ay Thank you for your help, indeed it is working with the extended search.
Do you know if my dev team can add an email field or is it something on Forest team’s side?

Best regards

This can be done by your dev team as customization of the agent.

You have two solutions in this case:

2 Likes

Perfect, thank you so much for your help!

1 Like