Feature(s) impacted
Appkeys search
Observed behavior
I search for an existing client with email address, I get no results
Expected behavior
I can search a client with email adress in the Appkeys section. They appear in results if address matches
Context
Hello @Julie_Denecheau and welcome to the community !
By taking a quick look at the model of your Appkey table, it does not seem to contain an email field, if the client email address you are trying to match is from a relationship of your Appkey model, please use the extended search as proposed by the search result.
Best regards,
Hi @dogan.ay Thank you for your help, indeed it is working with the extended search.
Do you know if my dev team can add an email field or is it something on Forest team’s side?
Best regards
This can be done by your dev team as customization of the agent.
You have two solutions in this case:
2 Likes
Perfect, thank you so much for your help!
1 Like