Cannot pass onboarding

Feature(s) impacted

Onboarding

Observed behavior

I set my database connection informations.
I’m blocked on “You’re all set” and cannot click on “Next Step” button

Expected behavior

Database onboarding should work.
I should be able to click on the button
I should be able to experience Forest Admin for the first time and not churn.

Failure Logs

N/A

Context

  • Project name: vokilo
  • Team name: neginvest
  • Environment name: N/A
  • Database type: Supabase / Postgre
  • Recent changes made on your end if any: .N/A

And, if you are self-hosting your agent:
N/A

Hello @matthieuhelary and welcome to the community !

I’m sorry to hear that you’re having issues during the onboarding steps.

From my side, I can see in the logs that the given db address cannot be reached

getaddrinfo ENOTFOUND db.xw...ge.supabase.co

Did you receive an error during the onboarding step ? If not I will try to reproduce and fix the issue, it should have notified you.

In any case, to allow you to go forward with your onboarding; Could you ensure that the given URI or form was filled with the right values.

1 Like

I don’t know if it is the case, but I do reproduce your error if I were to use the “Direct connection” provided by supabase.
It seems they are no longer compatible with IPv4 or you would have to purchase an IPv4 add-on on supabase.

In any case at Forest Admin, we suggest you to use the “Transaction pooler” address, as Forest Admin Cloud will create multiple instances, having a pool of shared transaction will be more efficient.

I just tried it and faced no error either.