I have a problem: I tried to copy my production environment to Development and it failed:
I have got the following email:
The copy of your layout configuration from environment "Production" to environment "Development" has failed. Please contact us at [firstname.lastname@example.org ](mailto:email@example.com?Subject=Copy%20Layout%20failure)for help.
What can cause a layout copy not work?
Could you please help me?
As a side question: is it better to submit the issue here or to send a mail as written in the mail received?
Thanks and regards