Key from other collection are not all present in dropdown

Help me!
1

Feature(s) impacted

Editable dropdown with basic value from other collection/model value doesn’t show all values

Observed behavior

The dropdown only shows four of the 11 keys in my enum in my other collection

DropDown setup

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image1020×880 54.7 KB

Available Enum

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image386×552 21.2 KB

Original Enum

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Expected behavior

I should all the 11 keys in my dropdown edit

Context

  • Project name: Libeo
  • Environment name: Production
  • Agent type & version: v7
2

Hello @Nicolas_Girardot,

I just check your layout configuration. The kycStep field seems to be well defined.

{
  "type": "Enum",
  "enums": [
  "BENEFICIARIES",
  "COMPANY_ADDRESS",
  "COMPANY_CERTIFICATE",
  "COMPANY_INTRODUCTION",
  "COMPANY_OUTSIDE_EU",
  "COMPANY_TURNOVER",
  "IBAN",
  "IBAN_ERROR",
  "NOT_STARTED",
  "PERSONAL_INFORMATION",
  "SIGN"
],

Do you experience the issue on all teams ? Or just a specific one ?

Kind regards,
Morgan

3

It seems like I have one more available key in the dropdown in a second team but not all 11 of them yet

4

Can you share the name of the two teams you’ve made your tests ?

5

Team “Ops” and team “KYC”

6

My bad they have the same keys in the enum but 6 of them are still missing

7

I just take a look at the Ops and KYC teams both have the following definition in production.

"enums": [
  "BENEFICIARIES",
  "COMPANY_ADDRESS",
  "COMPANY_CERTIFICATE",
  "COMPANY_INTRODUCTION",
  "COMPANY_OUTSIDE_EU",
  "COMPANY_TURNOVER",
  "IBAN",
  "IBAN_ERROR",
  "NOT_STARTED",
  "PERSONAL_INFORMATION",
  "SIGN"
],

Am I right, you encounter the issue in production ?

Regards,
Morgan

8

Yes I can confirm it happened in Production

9

Hello @Nicolas_Girardot,

This widget configuration (Dynamic > Simple) is meant to be used to retrieve dynamical enums values from another table.

In your case, you need to change the configuration to Static and to enable all value that you need to be displayed.

image

You can find the proper documentation on those widgets usages here. :pray:

Let me know if it helps.

Kind regards,
Morgan