Hello @james-janetech !
This seems to be a configuration problem on your side, it looks like those two certificates don’t have the same domain, you should check where they come from, and apply the one you need for the domain name you specified on forestadmin.
The issue is on the DNS it seems not the ssl. We do have an error on our side saying that your DNS is not well configured. Are you sure about your DNS configuration ?
I just changed the custom URL to a different domain, and the issue is still there. I followed the same steps listed in the documentation. It’s another random SSL associated with the domain.
I came here because now admin.cxnfashion.com shows up when I try to use the CNAME settings as instructed by forest. It looks like this is the domain for another customer in this thread, which is somewhat concerning.
I get the following message in chrome browsing to our custom domain:
its security certificate is from admin.cxnfashion.com . This may be caused by a misconfiguration or an attacker intercepting your connection.
Why is my custom domain pointing to another customers site?
Sorry for the super-delayed response, I guess I missed your answer.
Are you still experiencing issues? Could you open a new thread and fill the default template so I can get all the informations required to assist you ?