Stuck on "Waiting for your backend to run..." while connecting to mySQL DB

After I have succeed completing step 2, I am seeing this screen for more than 10 mins. What am I supposed to finish the installation?

If I run step 3 command while I see the screen, it shows error message below;

Cannot connect to the database due to the following error:
× {“name”:“SequelizeConnectionError”,“parent”:{“errorno”:“ETIMEDOUT”,“code”:“ETIMEDOUT”,“syscall”:“connect”,“fatal”:true},“original”:{“errorno”:“ETIMEDOUT”,“code”:“ETIMEDOUT”,“syscall”:“connect”,“fatal”:true}}


Please, can you share with us the required info in a community post?

  • Project name: …
  • Team name: …
  • Environment name: …
  • Agent type & version: …
  • Recent changes made on your end if any: …

Can you check that your local database is running and that you correctly entered the info needed to connect to it in the previous step?

Project name: okitadmintest
Team name: Operations
Environment name: (I am not sure where I can find this. I have not set one yet)
Agent type & version: (I am not sure where I can find this)
Recent changes made on your and if any: (none)

I have checked that I can access to the mySQL DB with the same info I provided to forestadmin.


Is your MySQL server also running on docker? If it’s the case, are you sure that the docker image on which the forest agent is running has access to the MySQL image’s network?

Can you check that the connexion string that is provided with the 3rd command line is correct?