Feature(s) impacted
everything, all requests fail
Observed behavior
this week, every day there have been some short periods during which our forestadmin frontend says it cannot reach our data, and our team cannot do anything anymore. it usually solves itself after a few minutes, sometimes a few tens of minutes, and it’s been happening at least once during our working hours every day.
Expected behavior
Failure Logs
“stack”: “Error: The request to ForestAdmin server has timeout\n at ServerUtils.query (/app/node_modules/@forestadmin/forestadmin-client/dist/utils/server.js:21:23)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async UserPermissionService.getUserInfo (/app/node_modules/@forestadmin/forestadmin-client/dist/permissions/user-permission.js:28:17)\n at async PermissionServiceWithCache.getRoleIdForUserId (/app/node_modules/@forestadmin/forestadmin-client/dist/permissions/permission-with-cache.js:67:17)\n at async PermissionServiceWithCache.canOnCollection (/app/node_modules/@forestadmin/forestadmin-client/dist/permissions/permission-with-cache.js:11:24)”
It seems like your server is not responding when our app is checking for permissions.
Here are some examples of date/times when it happened the last days :
Jul 31 11:34:17
Jul 31 11:23:14
Jul 31 11:03:43
Jul 30 12:09:47
Jul 30 11:55:51
Jul 29 11:30:27
Jul 28 18:03:56
Jul 28 11:41:20
Context
- Project name: ma-domiciliation
- Team name: all
- Environment name: Production
- Database type: postgres
- Recent changes made on your end if any: none related
And, if you are self-hosting your agent:
- Agent technology: nodejs
- Agent (forest package) name & version (from your .lock file): “forest-express-sequelize”: “~9.3.10”,