Unexpected errors

Help me!
1

Feature(s) impacted

Server seems to be down

Observed behavior

Server seems to be down

Expected behavior

Interface should be responding

Failure Logs

e[31m “stack”: "SequelizeConnectionAcquireTimeoutError: Operation timeout\n at pool.acquire.catch.error (/usr/src/app/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:282:52)"e[39m
e[31m}e[39m
e[31m[forest] :deciduous_tree::deciduous_tree::deciduous_tree: Unexpected error: Operation timeoute[39m
e[31m{e[39m
e[31m “name”: “SequelizeConnectionAcquireTimeoutError”,e[39m
e[31m “parent”:
{}
,e[39m
e[31m “original”:
{}
,e[39m
e[31m “stack”: "SequelizeConnectionAcquireTimeoutError: Operation timeout\n at pool.acquire.catch.error (/usr/src/app/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:282:52)"e[39m
e[31m}e[39m
e[31m[forest] :deciduous_tree::deciduous_tree::deciduous_tree: Unexpected error: Operation timeoute[39m
e[31m{e[39m
e[31m “name”: “SequelizeConnectionAcquireTimeoutError”,e[39m
e[31m “parent”:
{}
,e[39m

Context

  • Project name: gerald-wallet
  • Team name: Gerald
  • Environment name: Production
  • Agent type & version: N/A
  • Recent changes made on your end if any: …
2

Hello,
This error is from your database and thrown by your hosted agent.
This error message is indicating a problem with the connection to a database using the Sequelize ORM.

There are several possible reasons why this error might occur:

  1. Network issues: If the database server is not accessible, this error could occur. Ensure that your application has access to the database server and that the server is up and running.
  2. Incorrect credentials: If the credentials provided in the database configuration are incorrect, the connection will fail. Make sure that the username, password, and database name are correct.
  3. Slow database performance: If the database is running slowly, it can take longer to establish a connection, which could result in a timeout error. Ensure that the database is properly optimized and configured for performance.
  4. High traffic: If there are too many requests being made to the database simultaneously, this could result in a timeout error. You may need to adjust the number of connections allowed in the database configuration, or implement connection pooling.

Tell me if this will unlock you :pray: