Unlock new role system #00123123

Help me!
1

Hi there,
I’d like to have the new role system unlocked in my client’s account, can someone from the support team help me with this? I cant use their login in this section so getting a little frustrated on how to actually contact support.

The docs tell me to “ask someone from the Forest Admin customer success team”.
See https://docs.forestadmin.com/documentation/how-tos/maintain/migrate-to-the-new-role-system

Thanks in advance
John

2

Hello @John_Zealand-Doyle ! :wave: Welcome to our community :tada: :confetti_ball:

The new Role permissions system requires that you use version 6.6+ of your agent (version 5.4+ for Rails) on all your environments. Moreover, if your project was created before February 2021, please contact Forest Admin support to ask for it to be “ready to migrate” .

So the first thing to migrate to the “new role system” is to migrate to an agent version supporting it.

  • What’s your project name ?
  • Which agent and version are you currently using ?

Once you are ready, we will be able to flag your project as “ready to migrate” and this time you will have the dedicated wizard to perform the migration.

Kind regards,
Morgan

3

Project is HotelsConnect
version 8.6.5

Thanks for your help.

5

Hello again @John_Zealand-Doyle,

I look at your project. It should be ready to migrate now.

Let me know if you have access to the wizard. :pray:

Kind regards,
Morgan