Cannot Reach Your Data - Issue

Help me!
1

Feature(s) impacted

We are unable to access our data. We continue to get the message on the image below when trying to click into a row of data>

Forest Issue
Forest Issue976Ɨ657 32.1 KB

Observed behavior

The project opens up and we can see all the tables listed. However when clicking into a row in most of the tables we get the error on the image. It seems like the tables with larger amounts of information are the ones impacted.

Expected behavior

Our expectation is to be able to see the information on the record, and the related d
data tables.

Failure Logs

  • Project name: Maxwell.Cloud.PROD
  • Team name: Operations
  • Environment name: Production
  • Database type: Cloud
  • Recent changes made on your end if any: None
2

@dogan.ay here is the proper submission. Hopefully we can get some help with this. Thanks!

3

Hello @Adriana_Cisneros

Thanks for reaching out to the support.

From what I can see, your agent is logging errors
column members.airtable_balance does not exist

You can access those logs yourself via the command line following this documentation.

4

I tried restarting your agent as the error did not seem to stem from a change in code customization.

Can you please inform me if it has resolved your issue.

5

@dogan.ay thanks for restarting the agent. That seems to have solved it.

1 Like
6

Sorry for the inconvenience, Iā€™m glad to have been of help.

Best regards,