Cannot reach your data

Hi @anon37102731 - appreciate the help. I was really hoping this would be it, but alas, it appears not.

I added DATABASE_REJECT_UNAUTHORIZED=false to the environment, keeping DATABASE_SSL=true and am having the exact same issue: timeout with no errors.

I even have the newer version of the code in database.js:

if (process.env.DATABASE_SSL && JSON.parse(process.env.DATABASE_SSL.toLowerCase())) {
  const rejectUnauthorized = process.env.DATABASE_REJECT_UNAUTHORIZED;
  if (rejectUnauthorized && (JSON.parse(rejectUnauthorized.toLowerCase()) === false)) {
    databaseOptions.dialectOptions.ssl = { rejectUnauthorized: false };
  } else {
    databaseOptions.dialectOptions.ssl = true;
  }
}