Error at RenderingPermissionService.loadPermissions

Feature(s) impacted

Accessing any table on the dashboard

Observed behavior

When i open a table on the dashboard, i see the error " The request to your server either failed or returned invalid data."

Failure Logs

Here is the error log i have on the server side :

“stack”: “Error: The request to ForestAdmin server has timeout
at ServerUtils.query (/app/node_modules/@forestadmin/forestadmin-client/dist/utils/server.js:21:23)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async RenderingPermissionService.loadPermissions (/app/node_modules/@forestadmin/forestadmin-client/dist/permissions/rendering-permission.js:89:32)”

if it can help, on of the occurences was on Feb 07 17:07:52


  • Project name: ma-domiciliation
  • Team name: Admin et dev - i don’t have this problem on other teams
  • Environment name: production - i don’t have this problem on other environments
  • Agent (forest package) name & version: nodejs, “forest-express-sequelize”: “9.3.10”
  • Database type: postgres
  • Recent changes made on your end if any: i added new fields earlier today, but it was still working after this. It may have started after i pushed the layout changes from the staging environment to production, but when i had just done this it was still working.

it’s now working again, i don’t know if you fixed something

1 Like

Hello @kmcb,

Thanks for your message and the update.

I don’t think we changed anything, judging from your error it seems that our server was not responding quick enough…
Great if it’s fixed now!
Let me know if it happens again.