Error at RenderingPermissionService.loadPermissions

Feature(s) impacted

Accessing any table on the dashboard

Observed behavior

When i open a table on the dashboard, i see the error " The request to your server either failed or returned invalid data."

Failure Logs

Here is the error log i have on the server side :

“stack”: “Error: The request to ForestAdmin server has timeout
at ServerUtils.query (/app/node_modules/@forestadmin/forestadmin-client/dist/utils/server.js:21:23)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async RenderingPermissionService.loadPermissions (/app/node_modules/@forestadmin/forestadmin-client/dist/permissions/rendering-permission.js:89:32)”

if it can help, on of the occurences was on Feb 07 17:07:52

Context

  • Project name: ma-domiciliation
  • Team name: Admin et dev - i don’t have this problem on other teams
  • Environment name: production - i don’t have this problem on other environments
  • Agent (forest package) name & version: nodejs, “forest-express-sequelize”: “9.3.10”
  • Database type: postgres
  • Recent changes made on your end if any: i added new fields earlier today, but it was still working after this. It may have started after i pushed the layout changes from the staging environment to production, but when i had just done this it was still working.

it’s now working again, i don’t know if you fixed something

1 Like

Hello @kmcb,

Thanks for your message and the update.

I don’t think we changed anything, judging from your error it seems that our server was not responding quick enough…
Great if it’s fixed now!
Let me know if it happens again.

Cheers.