Getting all 403s in the dashboard

Feature(s) impacted

The entire dashboard for one user account

Observed behavior

For the following setup (see images below), I’m getting all 403’s and nothing appears for Erlich Bachman’s account, when I go to the staging environment on the dashboard.

Expected behavior

No 403’s

Failure Logs

When querying the resources in Google Chrome from the FA Dashboard



  • Project name: jurata
  • Team name: Content/Opertaions
  • Environment name: staging
  • Agent (forest package) name & version: 1.35.16
  • Database type: mongodb
  • Recent changes made on your end if any: I did set up this account just now.

Hello @David_Roegiers,

We have identified an issue with permissions cache that is being fixed at the moment.

In the meantime I have cleared the permissions cache of your project to fix your issue.
Could you please refresh your browser window and try again ?

Thanks :pray:


Yes it works now, thank you very much.