I'm not able to login. I try to login through google and then I get a messagem "e-mail already registred, try to use it with a password" and when I try it, it just not work. I tried to change my password as well, but nothing happened,same error

I’m not able to login. I try to login through google and then I get a messagem “e-mail already registred, try to use it with a password” and when I try it, it just not work. I tried to change my password as well, but nothing happened,same error.

Feature(s) impacted

Observed behavior

Expected behavior

Failure Logs

Context

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Hi @sdofij_Adfgo,

Could you please share your email here or in a private message so I can investigate ?

When you say your password doesn’t work, is there a specific error showing ?

Hi,

Yes, lucasteixeirasc@gmail.com.

It says “e-mail or password incorrect”.

I never used my email to login actually, I have always used google automatic login, and it doesnt work anymore.

Thanks
BR
Lucas

Hi @sdofij_Adfgo,

Could you share a video reproducing your issue ?

I tried to upload the video but no success.
So I took some print out:

  1. I tried to login with google:

  2. I try to login with my e-mail (which I changed password many many times)

This is not Forest Admin, you are on the wrong community forum :sweat_smile: