I invited my colleague, however he can not enter now.
He clicked a link from invitation email, and login using google SSO. It is loading something infinite. Refreshing doesn’t work.
I think it is issue of the cloud frontend. What can I do in this situation?
I’m using Firefox 80.0.1 (64 Bit). macOS Catalina (10.15.6)
The http status code is 422. Detail message: the user must have access to the project to update its permissionLevel. Please try refreshing the user list.
He used Windows 10 and Chrome. Today he accepted the invitation using Microsoft Edge and he has been entered. It is weird I think above two browsers have the same base engine.
If I can get the log, I would share it to you.
Thanks.
Knowing that you colleague successfuly entered your project using internet explorer, let’s consider this closed. It will be to hard for us to debug without more info, and it is not a blocking point for you anymore.
If you encounter the problem again, please do not hesitate to post again on this thread.
Thank you for the thread, and sorry for the inconvenience.