New users getting 409 error

Hey! Usually new users created take some time to propagate but the last one don’t even work after a few days, they are getting a 409 error.

The users affected are: kof…@…nt.com and che…@…nt.com

Observed behavior

After login, and loading a resource we see

Context

  • Environment name: production
  • Agent technology: (node, php, rails, python): ruby
  • Agent (forest package) name & version: forest_liana 9.3.13
  • Database type: postgres

Hi @Maicol_Bentancor,

I will check on our side if I can find anything wrong :thinking:.
I’ll let you know if I find something

Could you retry and let me know if you still have the issue ?

Yes! It worked. Will it be solved for future users?

We are investigating what happened. We don’t know yet what happened

Got it, thanks, once you get it solved, post here and we can close it. In the meantime, I’m keeping an eye for new users.