Not able to reach my prod server

Help me!
1

Feature(s) impacted

Not able to reach my production server

Observed behavior

It is working fine on localhost and development

Expected behavior

has to work also in the prod server

Failure Logs

image

image
image708×391 31.5 KB

Context

  • Project name: Earth portal
  • Team name: operations
  • Environment name: production
  • Agent type & version: “liana_version”: “8.6.5”,
2

Hi @Aryan_Gupta

You appear to have an issue with your DNS configuration.
There is no record under the api.admin.earthbrands.earth domain when I do a DNS lookup.

Because of that your browser cannot know where your agent is deployed.

This can be fixed by going to your DNS provider admin panel (godaddy?) and setting a A / CNAME record on the appropriate subdomain

3

image
still getting this

4

image
image696×62 5.74 KB

image
image1305×183 7.2 KB

but on the api it is showing
https://api.admin.earthbrands.earth/forest/authentication
and I am running my backend on https://api-admin.earthbrands.earth/forest/authentication/

5

Can you check the environment variables that your agent is using, and if there is any reference to the api.admin.earthbrands.earth domain?