Not able to reach my prod server

Feature(s) impacted

Not able to reach my production server

Observed behavior

It is working fine on localhost and development

Expected behavior

has to work also in the prod server

Failure Logs



  • Project name: Earth portal
  • Team name: operations
  • Environment name: production
  • Agent type & version: “liana_version”: “8.6.5”,

Hi @Aryan_Gupta

You appear to have an issue with your DNS configuration.
There is no record under the domain when I do a DNS lookup.

Because of that your browser cannot know where your agent is deployed.

This can be fixed by going to your DNS provider admin panel (godaddy?) and setting a A / CNAME record on the appropriate subdomain

still getting this

but on the api it is showing
and I am running my backend on

Can you check the environment variables that your agent is using, and if there is any reference to the domain?