Sept 30, 2021 - Trouble logging in

Hi everyone,

We encountered an issue with our authentication system. It got fixed, but action is now required on your side to ensure continuity:

  • Customers not using a static FOREST_CLIENT_ID only need to restart their server
  • Customers using a static FOREST_CLIENT_ID will need to regenerate it on all environments and restart their servers

Here is how to generate the FOREST_CLIENT_ID if needed:

curl -H "Content-Type: application/json" \
     -H "Authorization: Bearer FOREST_ENV_SECRET" \
     -X POST \
     -d '{"token_endpoint_auth_method": "none", "redirect_uris": ["APPLICATION_URL/forest/authentication/callback"]}' \

We want you to know that we’re working internally to prevent similar issues in the future and are deeply sorry for the inconvenience