"You have been disconnected" error and signed out frequently in forestadmin

:warning:This is a template you must use to report issues. :warning:
You can also drag images, videos and include Preformatted text.

Feature(s) impacted

Keep getting disconnected frequently in forest admin

Observed behavior

Keep getting disconnected frequently in forest admin. On investigation I saw the below error ‘activity-logs-requests’ 401 unauthorized in thebrowser console.

Expected behavior

Forest admin should not logout the user.

Failure Logs

  1. Request URL:


  1. Request Method:


  1. Status Code:

401 Unauthorized

  1. Remote Address:

  1. Referrer Policy:



Please provide in this mandatory section, the relevant information about your configuration:

  • Project name: …
  • Environment name: …
  • Agent type & version: …
  • Recent changes made on your end if any: …

Hello @umaprasath,

Thanks for reaching out :raised_hands:

In order to help you out, could you please:

  • Give us a bit more context on those inopportune logouts (frequency, what it always like this, when it happens e.g. when you put your computer on power-saving mode or when you have several Forest Admin tabs opened in the same time…)?
  • Give us your project name so that we can check have a closer look?


PS: we rollbacked some changes this morning on the subject as the problem was also brought up here.
Please tell us if it is better now :pray: