FA disconnect régulary

Feature(s) impacted

Keep getting disconnected frequently in forest admin


Project name: .Sergic
Team name: gestion
Environment name: Développement
Agent (forest package) name & version: 9
Database type: Postgres
Recent changes made on your end if any: upgrade to v9


Hello @Soufiane,

Thanks for reaching us about this problem.

We had a recent regression regarding the authentication on our platform, and we released a version fixing this issue yesterday.

To ensure that your browser is actually using the latest frontend version, please refresh using Ctrl+Shift+F5 on windows or Cmd+Shift+R on a mac.

It should fix your issue. Please let us know if it’s not the case.

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Hi there,
I have the same issue. I keep being disconnected for no apparent reason. I am only using forest admin from my laptop on 1 web browser. I have no idea why I am constantly being disconnected. It’s pretty frustrating :confused:
Any idea how to troubleshoot that?
Thanks a bunch

Hello @thibauldf, and welcome to the community,

Can you please provide details about your context following the template:

Project name:
Team name:
Environment name:
Agent (forest package) name & version:
Database type:
Recent changes made on your end if any:

You might want to open up a new issue since the one mentioned in this thread has been resolved.




1 Like