Approving action request does nothing

Hi @rwinz :wave: I’m able to reproduce.
The action was launch from another team it’s for what the id is different.
For explain:

  • A user call this action for the team IE the action is 1209662-Update@@@Institution.
  • You try to approve from the IE - Administrator team the action is 1525461-Update@@@Institution

Unfortunately it is a bug. You have two solution.

The first is to migrate to the new roles feature by following this: Migrate to the new role system - Documentation.
And after that have a look on this: Manage roles and permission levels - Documentation to understand how this feature work.

The second is to approve this action on the IE team.

Let me know if that help.