Sharp
February 23, 2021, 2:13pm
1
Hello Forest Admin Team !
We have a problem with Smart Actions for about 40 minutes (New release ?)
I feel like it only concerns those with custom HTML response
Console logs :
Our production environment is currently blocked
Thanks for your help !
Camille - Psynergy
FWIW we have the same issue, only on HTML custom actions, but it’s indeed a major issue for us as well.
Hello @Sharp and @leo_elevo
The issue was recently introduced by our team. We rollbacked our last release and are currently working on solving the issue. You should be able to use the platform as expected now.
I am very sorry for the inconvenience, let me know if I can be of any more help.
Sharp
February 23, 2021, 2:55pm
4
Hello @anon90145840
We are still experiencing the problem at this time.
Even after a forced refresh
Is the rollback ok?
I am very sorry to read this, seems like the first rollback was unsuccessful. Now it should be back to normal.
I am really sorry for the inconvenience
I am glad to hear it
The issue was identified, and the definitive fix should arrive soon.
Please let me know if you need any more help