Can't login to Forest : Unexpected error

[XavierColombel]

Authentication is down. it happened suddenly.

[Karim_Buiahi]

same issue here, I cannot login

[alexis]

same issue, login service down

[Matteo]

same issue here. google login returns 401

from browser network:

[jeffladiray]

Hi all,

The login should be fixed be now, you should be able to reconnect normally. (Let me know if that’s not the case).
We are analyzing to find what caused this issue.

Sorry for the inconvenience

[Ruben_Lang_Herrera]

Hi @jeffladiray , still the error.
Same Issue reported. We can’t make Login.
Something related with datetime format.

1. 0: {status: 500,…}

2. detail: “[Thu Feb 04 2021 11:32:24 GMT+0000 (Coordinated Universal Time)] Unexpected Error”

[Karim_Buiahi]

still same issue here, cannot login

[Matteo]

No, @jeffladiray I still have the same problem.

Not solved.

[maayan]

@jeffladiray still cant login

[Guillaume_Laganier]

Hi, same issue here …

[Jekiwijaya]

help, can’t login, Unexpected Error

[jeffladiray]

It seems like we are experiencing an issue on our end.
All the team members are working to fix this, I’ll keep you posted once we found informations on the source of this issue.

[Jinden_Badesha]

Same here. The entire team cannot login.

[Yoad_Snapir]

It’s fixed now. Thanks!

[Jinden_Badesha]

Fixed for us now too. Thanks

[Jekiwijaya]

I’m getting error again right now, previously i can logged in for a moment

[Matteo]

ok, it’s fixed now.
but I had to delete cookies (firefox) to let it work.

[jeffladiray]

UPDATE

The situation seems back to normal on our monitoring tool.
The team is still investigating to find what caused this issue.