Can't login to Forest : Unexpected error

Help me!
1

Authentication is down. it happened suddenly.

Capture dā€™eĢcran 2021-02-04 aĢ€ 12.27.51

Capture dā€™eĢcran 2021-02-04 aĢ€ 12.27.40
Capture dā€™eĢcran 2021-02-04 aĢ€ 12.27.401082Ɨ40 14.7 KB

2

same issue here, I cannot login

3

same issue, login service down

4

same issue here. google login returns 401

from browser network:

Screenshot 2021-02-04 at 12.33.00
Screenshot 2021-02-04 at 12.33.002826Ɨ130 24.3 KB

5

Hi all,

The login should be fixed be now, you should be able to reconnect normally. (Let me know if thatā€™s not the case).
We are analyzing to find what caused this issue.

Sorry for the inconvenience :pray:

6

Hi @anon39848301 , still the error.
Same Issue reported. We canā€™t make Login.
Something related with datetime format.

  1. 0: {status: 500,ā€¦}

  2. detail: ā€œ[Thu Feb 04 2021 11:32:24 GMT+0000 (Coordinated Universal Time)] Unexpected Errorā€

Captura de pantalla 2021-02-04 a las 12.34.58
Captura de pantalla 2021-02-04 a las 12.34.581770Ɨ914 136 KB

7

still same issue here, cannot login

8

No, @anon39848301 I still have the same problem.

Not solved.

9

@anon39848301 still cant login

10

Hi, same issue here ā€¦

11

help, canā€™t login, Unexpected Error

12

It seems like we are experiencing an issue on our end.
All the team members are working to fix this, Iā€™ll keep you posted once we found informations on the source of this issue.

13

Same here. The entire team cannot login.

14

Itā€™s fixed now. Thanks!

15

Fixed for us now too. Thanks

16

Iā€™m getting error again right now, previously i can logged in for a moment

17

ok, itā€™s fixed now.
but I had to delete cookies (firefox) to let it work.

18

UPDATE

The situation seems back to normal on our monitoring tool.
The team is still investigating to find what caused this issue.