Feature(s) impacted
Invite user to project
Observed behavior
The invitation is pending, but the user never receives the invitation email.
Expected behavior
The invited user should receive the invitation email.
Context
Additional context element: this user had been successfully invited a few months ago, and had been deleted since.
Project name: Inato Marketplace
Environment name: N/A, this feature is not environment-specific
Hi @bastoche welcome to our community.
Can you fill in asked informations inside the template please
Especially project name and environment name.
Hello @bastoche,
Indeed, our email provider did not send the invitation email because the recipient email address already marked a previous email as spam.
Iām investigating the issue we have with this email address. In the meantime, I will send the invitation link directly to this person.
Hello again,
I directly sent the email from my address, and I reconfigured our provider to correctly send emails to the user. In theory, this person should have received 2 invitations.
Can you confirm that everything is OK?
1 Like
Hello, thanks for the quick fix, indeed Thomas has correctly received the invitations.
As a workaround, it would be great to be able, as an admin, to send invitation links myself.
1 Like
Thanks for your feedback. I added it to our list of feature requests.